Swamp Outlaw LLC – Return Policy

Effective Date: January 1, 2025

At Swamp Outlaw LLC, we stand behind the quality of our American Made products and want you to be fully satisfied with your purchase. If for any reason you are not completely happy, we offer a straightforward return policy:

Eligibility for Returns

• Items must be returned within 30 days of the original purchase date.

• Products must be unused, unwashed, and in original condition.

• Proof of purchase (receipt or order confirmation) is required for all returns.

Non-Returnable Items

• Gift cards

• Final sale or clearance items

• Customized or personalized products

Return Process

1. Contact Us: Email our customer service team at swampoutlawproducts@gmail.com with your order number and reason for return.

2. Receive Instructions: We will provide return authorization and shipping instructions.

3. Ship the Item: Customers are responsible for return shipping costs unless the item was defective or incorrect.

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed to the original method of payment within 5–10 business days.

Damaged or Defective Items

If you receive a damaged or defective product, please contact us immediately with photos and a description of the issue. We will make it right.